1. Introduction
Welcome to Webs.ie ("we", "us", "our", or the "Studio"). We design, build and operate AI-native websites and digital products from Dublin, Ireland. We are committed to protecting your privacy and handling your personal information with care, transparency and respect.
This Privacy Policy applies to https://webs.ie and all related services and applies to visitors, prospective clients, clients, newsletter subscribers and Website Grant applicants.
Data Controller: Webs.ie, Dublin, Ireland.
Contact: privacy@webs.ie
2. Information We Collect
2.1 Information You Provide Directly
- Contact information: name, email, business name, phone number.
- Project information: what your business does, goals, website links, materials you share during discovery.
- Communication data: messages, support requests, feedback, meeting notes.
- Application data: information submitted when applying for the monthly Website Grant.
- Payment information: handled by Stripe; we never store card numbers on our servers.
2.2 Information Collected Automatically
- Device and usage: IP address, browser, operating system, referral source, pages visited.
- Cookies and similar tech: see our Cookie Policy.
- Analytics: anonymised Google Analytics data, subject to your cookie preferences.
2.3 Information from Third Parties
- Our hosting and security layer (Cloudflare) for abuse and uptime logs.
- Email infrastructure (SendGrid) for delivery metrics.
- Payment processor (Stripe) for transaction confirmations.
3. How We Use Your Information
- Deliver the service you requested: strategy calls, proposals, design, development, launch, ongoing optimisation.
- Reply to enquiries: quote, schedule, provide information, answer questions.
- Process Website Grant applications: review, shortlist, select, notify winners, decline respectfully.
- Send operational communication: project updates, invoices, receipts, service notices.
- Marketing (only with consent): our monthly dispatch and occasional studio updates.
- Improve the service: aggregate analytics, error monitoring, user research.
- Legal compliance and security: fraud prevention, enforcement of our terms, tax and accounting obligations.
4. Legal Basis for Processing (GDPR)
- Contract (Art. 6(1)(b)): to provide services you have requested.
- Legitimate interests (Art. 6(1)(f)): running a sustainable studio, security, analytics.
- Consent (Art. 6(1)(a)): for marketing emails, optional cookies and similar tracking.
- Legal obligation (Art. 6(1)(c)): tax, accounting and compliance requirements.
5. How We Share Information
We do not sell your personal information. We share only what is necessary with trusted processors who help us operate the studio:
- Cloudflare — hosting, CDN and security.
- Stripe — payment processing.
- SendGrid — transactional email.
- Google Analytics — anonymised site analytics (optional, cookie-gated).
- AI providers (OpenAI, Anthropic, Google) — to power assistant features; prompts are not used to train foundation models.
We may disclose information if legally required to do so, or to protect the rights, property or safety of Webs.ie, our clients or the public.
6. Data Retention
- Client records: for the duration of our relationship plus 7 years for tax and accounting.
- Enquiries and leads: up to 24 months, then deleted or anonymised.
- Grant applications: 12 months after the decision.
- Analytics: aggregated data retained for up to 26 months.
7. Your Rights (GDPR)
If you are in the EEA, UK or Switzerland you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion ("right to be forgotten").
- Restrict or object to processing.
- Receive your data in a portable format.
- Withdraw consent for marketing at any time.
- Lodge a complaint with the Irish Data Protection Commission.
To exercise any right, email privacy@webs.ie. We will respond within 30 days.
8. Security
We apply sensible, modern security practices: TLS in transit, hashed credentials, access controls, least-privilege principles and regular review of our processors. No system is absolutely secure; if a breach occurs that affects your rights, we will notify you and the DPC within 72 hours as required.
9. International Transfers
Some of our processors are located outside the EEA. When that is the case we rely on the European Commission's Standard Contractual Clauses and additional safeguards as needed.
10. Children
Our services are aimed at businesses and are not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have, please contact privacy@webs.ie and we will delete it.
11. Changes
We may update this policy from time to time. Material changes will be communicated on this page and, where appropriate, by email.
12. Contact
Questions, concerns or requests: privacy@webs.ie.